Welcome to Infinity Pool Singapore. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We may collect the following types of personal data:

• Personal Identification Information: Name, email address, phone number, and any other information you provide via our contact forms or service enquiry forms.
• Technical Data: IP address, browser type and version, time zone setting, location data, operating system, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website and services, including page views, links clicked, and time spent on pages.
• Marketing and Communications Data: Your preferences in receiving marketing materials from us and your communication preferences.

2. How We Collect Your Data

We collect data using the following methods:

• Direct interactions: When you fill out forms on our website, contact us via email or phone, or request our services.
• Automated technologies or interactions: As you interact with our website, we may automatically collect technical and usage data using cookies, server logs, and similar technologies.

3. How We Use Your Data

We use your data to:

• Provide and manage our swimming pool maintenance services.
• Respond to your enquiries and requests efficiently.
• Improve our website, services, and customer experience.
• Send you updates, newsletters, and promotional materials if you have opted in.
• Maintain internal records and comply with legal obligations.

4. Cookies

Our website uses cookies to enhance your browsing experience and collect data about website usage. You can control or refuse cookies through your browser settings. However, disabling cookies may affect certain functionalities of our website.

5. Sharing Your Data

We do not sell or trade your personal data. We may share your information with:

• Service providers and partners who support our business operations, such as website hosting, IT services, and payment processing.
• Government authorities or legal entities when required by law.
• All third parties are required to respect the security of your personal data and treat it in accordance with the law.

6. Data Security

We implement appropriate security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee its absolute security.

7. Your Data Protection Rights

Under Singapore’s Personal Data Protection Act (PDPA), you have the right to:

• Request access to your personal data.
• Request correction of your personal data if it is inaccurate or incomplete.
• Withdraw consent at any time for us to use your data for marketing purposes.

To exercise these rights, please contact us at infinitypoolsg@gmail.com.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of such sites and encourage you to read their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Infinity Pool Services Pte Ltd
Email: infinitypoolsg@gmail.com
Phone: +65 8301 9006
Website: www.infinitypool.com.sg